How to Use This FAQ Section
This FAQ covers the questions we hear most from players across the Philippines — account setup, wallet deposits, withdrawal steps, game access, and how to reach our support team. Each answer is written to give you the actual step, not just a pointer to another page. For deposits, that means naming the exact wallet flow: open GCash or Maya, send to the
account number shown in your wallet tab, and confirm with your PIN. For withdrawals, it means the verification step you need to clear before a cash-out reaches your e-wallet. Where game eligibility or account access depends on local law, we say so plainly. We keep answers short because your time matters — but if something here still does not cover your situation,
our live chat and email support paths are listed below. Players in Baguio and across the Philippines can reach support the same way, no region-specific queue.
- GCash
- Maya
- InstaPay